Privacy Policy

1. Introduction

Golden Thread Growth ("we," "us," or "our") operates the marketing intelligence platform available at goldenthreadgrowth.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Account Information

When you create an account, we collect your email address and any profile information you choose to provide, such as your name, company name, and role.

Connected Platform Data

When you connect third-party platforms (such as Google Analytics, Meta Ads, HubSpot, Salesforce, or other services), we access and store marketing performance data from those platforms on your behalf. This may include campaign metrics, website analytics, CRM data, funnel data, and support metrics. We access this data using read-only OAuth connections or API keys that you authorize.

Uploaded Data

You may upload CSV files or other spreadsheet data to supplement your connected platforms. We store this data securely and use it only to power your dashboard and insights.

Usage Data

We automatically collect information about how you interact with our platform, including pages viewed, features used, browser type, device information, and IP address. We use Vercel Analytics for aggregated, privacy-friendly usage metrics.

3. How We Use Your Information

• To provide, maintain, and improve our platform and dashboard features
• To generate marketing insights and recommendations based on your connected data
• To authenticate your identity and manage your account
• To send you transactional emails (account verification, security alerts)
• To respond to your requests, questions, or support inquiries
• To detect, prevent, and address technical issues or security concerns
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in these circumstances:

• Service providers: We use trusted third-party services to operate our platform, including Supabase (database and authentication), Vercel (hosting), and Stripe (billing). These providers access your data only as needed to perform their services.
• Team members: If you belong to an organization on our platform, other members of your organization may see shared dashboard data based on their assigned role (owner, admin, or viewer).
• Legal requirements: We may disclose your information if required to do so by law or in response to valid legal process.

5. Data Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit (TLS) and at rest. OAuth tokens and API keys are stored securely and never exposed to the client. We use read-only access wherever possible when connecting to your third-party platforms.

6. Data Retention

We retain your data for as long as your account is active. If you disconnect a data source, we stop syncing new data from that source. If you delete your account, we will delete your personal information and connected platform data within 30 days, except where we are required by law to retain it.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Disconnect any connected platform at any time from your dashboard settings
• Export your data

To exercise any of these rights, contact us at kaitlin@goldenthreadgrowth.com.

8. Cookies

We use essential cookies to maintain your authentication session. We use Vercel Analytics for privacy-friendly, aggregated usage data that does not rely on tracking cookies. We do not use third-party advertising cookies.

9. Children's Privacy

Our platform is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at kaitlin@goldenthreadgrowth.com.